Gambling is entertainment — and we want to keep it that way. we939 provides practical tools, honest information and genuine support to help Pakistani players stay in control of their play. This page explains what is available and how to use it.
Important Notice for Pakistani Players: The Prevention of Gambling Act, 1977 governs gambling in Pakistan. we939 does not hold a Pakistani licence and does not claim authorisation from the Government of Pakistan, PTA, State Bank of Pakistan or any provincial authority. It is your sole responsibility to determine whether online gambling is lawful in your location before using this platform. Nothing on this page constitutes legal advice.
Responsible gambling means playing within your personal financial and emotional limits — treating betting and casino games as a form of entertainment with a known cost, rather than as a way to make money or escape from problems. It also means having access to accurate information and the tools to enforce your own boundaries when needed.
For Pakistani players, understanding responsible gambling is especially important. Whether you enjoy wagering on Pakistan cricket, PSL T20 fixtures, ICC tournaments or international football, the same principles apply: set a budget before you start, never chase losses, take regular breaks and know when to stop.
we939 provides practical tools to support responsible play — not as regulatory box-ticking, but because we believe problem gambling causes real harm to individuals, families and communities. These tools are available in your account settings and are designed to be simple to use.
A form of entertainment with a financial cost · A leisure activity with statistical odds in the operator's favour · Something to do with money you can afford to lose · An adult activity requiring informed decision-making
A reliable source of income · A way to recover financial losses · A solution to debt, stress or emotional problems · Something to do with money reserved for rent, food or essential bills
All of the following tools are available directly from your we939 account settings. They are designed to be quick to activate and effective immediately or within the timeframes described.
Set a maximum amount you can deposit into your we939 account per day, week or month. Once the limit is reached, no further deposits are accepted until the next period begins. Increases to deposit limits take effect after a mandatory cooling-off period.
Available NowSet a cap on the total amount you can lose across a daily, weekly or monthly period. When your net losses reach the limit you set, your account will prevent further real-money play until the limit period resets. A powerful tool for maintaining strict control.
Account SettingsSet a maximum length for each individual gaming session. When your time limit is reached, the platform will alert you and automatically end your session. This is particularly effective for preventing unplanned extended play late at night.
Account SettingsOpt in to receive pop-up reminders at set intervals during a gaming session — for example, every 30 or 60 minutes — showing how long you have been playing and your net result in that session. A gentle but effective way to stay grounded.
Opt-In FeatureTake a break from gambling for a defined period — typically 24 hours, 7 days or 30 days — without permanently closing your account. During a cooling-off period, you cannot deposit or place bets. The break activates immediately upon your request.
Immediate EffectIf you feel you need a more serious break, self-exclusion removes your access to the platform for a minimum period — typically 6 months or more. During self-exclusion, you will not receive marketing communications and your account cannot be reopened before the exclusion period ends.
Minimum 6 MonthsHow to activate these tools: Log in to your we939 account and navigate to Account Settings > Responsible Gambling. All tools listed above are available from that section. If you cannot access your account or need immediate help, contact support via Live Chat — our team is available 24/7 and can activate limits or self-exclusion on your behalf after identity verification.
This is an illustrative guide to how different limit types interact. Your actual limits should be set based on your personal financial situation — not on what the platform allows as a maximum.
A conservative daily cap. Set it to reflect a genuine entertainment budget, not a wishful one.
Your weekly loss ceiling — once hit, no further bets are accepted until the new week begins.
After 60 minutes, your session ends automatically regardless of the game state.
Your total monthly funding ceiling. PKR 25,000 per month is purely illustrative — set what is right for your situation.
Problem gambling often develops gradually. Recognising the signs early — in yourself or someone you care about — makes it much easier to take action before harm escalates. The following are recognised warning signs.
If you recognise several warning signs in your own gambling behaviour, self-exclusion is one of the most effective tools available to you. Here is how to activate it on we939.
Access your we939 account using your registered credentials. You can do this on desktop or through your mobile browser.
Navigate to the Account Settings section — typically accessible from your profile icon or user menu in the top navigation area.
Within Account Settings, locate the Responsible Gambling section. All protection tools — including self-exclusion — are grouped here for easy access.
Choose your exclusion period — a minimum of 6 months is required. Read the terms of the exclusion carefully before confirming. The exclusion activates immediately.
Confirm your choice. You will receive written confirmation to your registered email address. Marketing communications will cease immediately. Your account cannot be reopened until the exclusion period expires.
If you are having difficulty accessing your account settings, contact we939 Live Chat support directly. Our team can activate self-exclusion manually after identity verification — 24 hours a day, 7 days a week.
Read through the questions below honestly. If you answer "Yes" to several of them, it may be worth talking to someone or taking a break using one of the tools above.
1 Have you gambled with money that was meant for household bills, food, school fees or other essential expenses in the past month?
2 Have you tried to win back money you lost by gambling more — even after telling yourself you would stop?
3 Do you find yourself thinking about gambling frequently during the day — planning your next session or reliving past bets?
4 Have you hidden the extent of your gambling from your family in Karachi, Lahore, Rawalpindi, Islamabad, or wherever you live?
5 Have you borrowed money — from friends, family or any other source — specifically to fund gambling activity?
6 Do you feel restless, irritable or anxious when you are not gambling or when you try to cut down?
7 Has your gambling negatively affected your work, studies, sleep, relationships or physical health?
If you answered "Yes" to two or more questions, you may be experiencing signs of problem gambling. Please use the self-exclusion or cooling-off tools in your account settings, or reach out through the support resources described below. Taking action now prevents significantly worse harm later.
If you need help with problem gambling, the following support options are available. Reaching out is the most important step.
Our support team is available 24 hours a day, 7 days a week via Live Chat on the platform. Support staff are trained to assist with responsible gambling queries, limit setting and self-exclusion requests. Urdu-language assistance is available on request.
Sometimes the most effective first step is speaking openly to a trusted family member, friend or colleague about your gambling behaviour. In Pakistan, family support networks in cities like Lahore, Karachi, Faisalabad and Multan are often a person's strongest resource. You do not have to face this alone.
Problem gambling is a recognised behavioural health condition. If your gambling is causing significant harm, consulting a mental health professional — a psychologist or counsellor — is a legitimate and effective step. Many cities in Pakistan have mental health services available through public hospitals and private clinics.
Gamblers Anonymous (GA) is a peer-support programme for people with gambling problems, following a 12-step model. GA groups operate in various countries and online. We mention GA as an internationally recognised resource — contact GA directly for current availability information.
GamCare is a UK-based charity providing support, information and advice for people affected by problem gambling. Their online resources — including self-help tools and live chat support — are accessible internationally. We mention GamCare as an established international reference only.
Email us at [email protected] (plain text — not a link) with the subject line "Responsible Gambling Support Request". Our team will respond and help you activate the appropriate tools or connect you with the right resources.
Note on Resource Mentions: External resources (Gamblers Anonymous, GamCare) are mentioned as general references only. we939 does not have a commercial relationship with these organisations. Pakistani players should verify current local availability of any support service directly. Resource mentions are for informational purposes and do not constitute endorsement of any specific service's availability in Pakistan.
Responsible gambling is not a feature we added — it is built into how we939 operates. Here are six principles that guide our approach.
Every user must complete KYC age verification before withdrawals are processed. we939 will not permit confirmed minors to access real-money services under any circumstances.
Limit increases require a mandatory cooling-off period. Decreases take effect immediately. Self-exclusion cannot be reversed early. Our tools are designed to have real teeth — not to be easily bypassed.
Players who are on a cooling-off period or under self-exclusion are immediately removed from all marketing communications. we939 does not send win-back offers to players who have activated responsible gambling tools.
we939 provides clear RTP (return to player) information for casino game categories and does not use misleading language that implies outcomes can be predicted or that betting is a reliable way to make money.
Support agents are trained to handle responsible gambling queries sensitively and effectively — including activating limits and self-exclusion, signposting support resources, and not minimising or dismissing concerns raised by users.
Bonus terms, wagering requirements and withdrawal conditions are stated clearly before you opt in. Transparency in terms reduces the risk of unexpected financial outcomes that can contribute to problem gambling behaviour.
Play Smart. Stay in Control.
we939 is designed for players who want a transparent, enjoyable gaming experience with genuine safety tools. Set your limits before your next session — your future self will thank you.